Contact Information Our highly trained staff of customer service professionals is available Monday through Friday from 9:00 AM to 5:00 PM to assist you with any of your questions and concerns. Our staff continuously provides the highest caliber customer support for all of our sales professionals and merchant clients. We at PayProTec realize that all questions, whether big or small, are important and urgent to you. After all, it's your business that we are talking about. Rest assured that when you do business with PayProTec, someone will be available to help you every step of the way.   Contact Us by Phone: It's easy to reach us at PayProTec. Our customer service telephone lines are always open, 24 hours per day, seven days per week. You can telephone or e-mail our staff. Direct: 831.466.0480 Fax: 831.515.5252 Email: sales@payprotecwest.com Contact us by mail: Payment Processing Technologies, LLC. 765 Cedar St., Suite 202 Santa Cruz, CA 95060